By accessing or using the S&C Electric Company Web site, you agree to the terms of the S&C Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. S&C reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the S&C Privacy Policy at the time of such use.

Collection of personal information

When you engage in certain activities on this site, such as registering products, downloading software, or entering contests, S&C may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, S&C may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you submit personal information to S&C on this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which S&C and its affiliates and subsidiaries maintain offices, including without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted suppliers of S&C.

How your personal information is used

S&C collects your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The information that you provide is also used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of S&C and selected third parties.

S&C will not sell or distribute your personal information to other companies or organizations for marketing or other promotional purposes.

Protection of your personal information

The personal information that you provide resides on a secure server that only selected S&C personnel and contractors have access to via password. S&C encrypts your personal information and thereby prevents unauthorized parties from viewing such information when it is transmitted to S&C.

Use of cookies

When you visit S&C's web site, sandc.com, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While S&C uses cookies to track your visit to sandc.com, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided S&C with personal information.

Unsolicited E-Mail

S&C will only send e-mail to parties who give permission for S&C to do so. If you subscribe to any S&C e-newsletters, S&C provides the option to unsubscribe at any time.

Updating your personal information

You have the right to access and correct your personal information and privacy preferences at any time by writing or calling S&C at:

S&C Electric Company
Attn: E-Business Group
6601 North Ridge Boulevard
Chicago, Illinois 60626-3997
Telephone Number (773) 338-1000

Please include your name, address, and/or e-mail address when you contact us. In your correspondence, please indicate with as much detail as possible the location on this site where you provided your personal information.

Privacy-related complaints

If you believe that S&C has not complied with this Privacy Policy with respect to your personal information, you may write the S&C Privacy Officer at the address indicated above.

In your letter, please describe in as much detail as possible the ways in which you believe that the S&C Privacy Policy has not been complied with. We will investigate your complaint promptly.

Please note that if you provide S&C with inconsistent privacy preferences, S&C cannot guarantee that your most recent privacy preference will be honored.

Also, please note that S&C is not responsible for the content or privacy practices of non-S&C Web sites to which sandc.com or any other S&C Web site may link.